Items ordered and paid for will be shipped within 2-4 business days after placing your order. You will receive an e-mail with your tracking information. Please be aware that it can take up to 48 hours for your tracking links to be activated. International shipping is available but at an extra fee.
Depending on the destination country, shipping can take 3-20 business days. Delivery times are only estimated and do not count for public holidays or peak periods (i.e. Christmas).
If customs charges occur, please note that you, the buyer, are 100% responsible for the fees. We are not responsible for customs charges and have no influence on local customs and the time needed for packages to pass through customs. However, ClinEssentials guarantee the shipping times as placed on our Website.
Order Changes / Cancellation
We ask you to carefully check all details and the shipping address when you place your order. We will not be able to redirect your order once it’s been dispatched.
If you have any questions or concerns with your order, please contact firstname.lastname@example.org.